Support Center

Welcome to the OneClickShop.com.bd Support Center — we're here to help!

Whether you have questions about your order, need help choosing a product, or want to know more about our services, our support team is always ready to assist you. We’re committed to making your shopping experience smooth, secure, and satisfying.


💬 How Can We Help You?

Here are some of the common topics we cover:

 

📦 Order & Delivery

  • Track your order status

  • Delivery timeframes

  • Shipping costs

  • Changing or cancelling an order


💳 Payments & Refunds

  • Payment methods we accept

  • Issues with payment

  • Refund eligibility & process

  • How long refunds take


🛍️ Returns & Exchanges

  • How to return a product

  • Return conditions & time limits

  • How to request an exchange

  • Items that are non-returnable


🧾 Account & Profile

  • Creating and managing your account

  • Resetting your password

  • Updating personal information


🔧 Product Support

  • Questions about product use or features

  • Warranty and guarantees

  • Report a faulty or damaged item


📞 Get in Touch With Us

Our customer support team is available to answer all your questions and solve any issues promptly.

📱 Phone: +8801896303244
📧 Email: info@oneclickshop.com.bd

 

🤝 We’re Here for You

At OneClickShop.com.bd, we don’t just sell products—we build relationships. Your satisfaction is our top priority. No matter the issue, we're always just one click away.

Still have questions? Reach out anytime—we’re happy to help!